State Farm® Insurance Agent Jon Massari

"Susan at State Farm answered my questions and took the time to explain everything. I have been a customer for years and the reasons I keep coming back is because of the way this State Farm office takes care of my insurance needs. Thank you Susan and the rest of the Jon Massari team!"

"I have been with State Farm for over 15 years now. I carry residential and commercial insurance with Liz Dienna and her team. Liz is always available when I need her. Her customer service skills and availability are top notch. Thanks State Farm!!!"

"Hello! I am taking a moment to extend my gratitude for the outstanding service I received from Susan Konell at Jon Massari State Farm Insurance, Maple Glen, PA. The level of professionalism, efficiency, and attention to detail during our interactions exceeded my expectations. Susan addressed my needs with a friendly attitude; and she went above and beyond to ensure that I was satisfied. Susan’s commitment to excellence is truly appreciated and has made a lasting impression on me! I’m so happy to be with State Farm!"

"Lani is very helpful, knowledgeable, and responsive. She is quite personable and engaging with clients. She's a pleasure to have on the State Farm team!"

"PJ put you at ease, explains all the details. Makes you part of the conversation."

"I had an excellent experience obtaining insurance with this agency. Susan Konell was incredible. She was so helpful and so patient. She provided me with all the advice and documents I needed in a timely manner and efficiently. Thank you all so very much for making this insurance experience so easy for me. I appreciate it."

"Liz is the BEST! I have had insurance through Jon Massari’s office for 15+ years and she has worked with my husband and I to reduce our life insurance costs and go through the health evaluation process 3x in order to make sure we got the best rate possible with my spouse’s changing health. She quite literally spent 4 years working to save us money on our monthly premium and I cannot thank her enough. Everyone in the office is wonderful whenever I call with a question, concern, etc. but Liz is hands-down my favorite to work with and always the first person I ask for when I reach out!"

"Great experience through the mess of a engine replacement...awesome staff"

"I wanted people that are considering changing insurance carriers to realize it is not a bottom line process. I was considering changing carriers and Susan K. from State Farm took the time to explain one must take both company's policies and compare the premiums and coverages. Also sometimes companies use different language. Upon doing that I found it wasn't worth changing. So it is a credit to Susan for explaining that rather than just accepting the cancellation, which she was also willing to do. Gail M."

"Paul is hands down the best insurance agent I ever had! So easy to reach and talk to and genuinely has your best interest at heart. Highly recommend."

"Susan was incredibly helpful during my insurance shopping experience - she was able to get me an excellent rate on my home and auto insurance, and was very friendly and easy to work with throughout the process! I would recommend this group to anyone looking for insurance solutions."

"My experience with this company was exceptional from start to finish. The process of getting a quote and setting up my policy was incredibly smooth and efficient. It's truly impressive to find a company that offers such competitive rates without sacrificing personalized, top-tier service. I'm completely confident that I've found an auto insurance provider I can rely on for the long haul. What really stood out was how they took the time to walk me through all my coverage options, explaining everything in a way that was clear and easy to grasp. They went above and beyond to help me build a policy that was a perfect fit for both my needs and my budget, pointing out crucial details I would have otherwise missed."

"Very good office. I dealt with Susan Konell and she was extremely helpful and knowledgeable. Been with them a long time no problems. Very efficient"

"They are fast and reliable. Very polite and understanding in carrying out their activities."

"PJ was great with me cover everything great listener thank you"

"Fast , easy and the absolute best customer service I’ve ever experienced, Cay was hands down the best agent, explained every single little detail and answered all my questions , I was shopping around for insurance and she made it easy for me to make my decision to pick State Farm. Within 1 day I was set up and to say she went above and beyond is an understatement. Will 100% be recommending to everyone !"

"I have been with State farm for almost twenty years and still going strong. I had a fantastic experience working with Liz for my insurance needs. From the beginning, she was incredibly knowledgeable, patient, and thorough in explaining all of my options. She made sure I understood the policies, answered all my questions clearly, and helped me find coverage that was both comprehensive and affordable. What really stood out was her genuine care and commitment to helping me make the best decision—not just trying to sell a policy. Communication was always prompt and professional, and I felt supported every step of the way. If you’re looking for an insurance agent who’s trustworthy, responsive, and truly puts your needs first, I highly recommend Liz. I couldn’t be happier with the service I received. ~ Dereck"

"I have been using this agency for decades. Liz is my main agent, who I absolutely love. She responds to my inquiries immediately and is great at adjusting my rates for what works best for me and my family at the time. I recently interacted with Susan and she was a true gem. She was extremely knowledgeable and helped me a great deal."

"State Farm is the best company that i have ever been with. I have been with the for almost 2 decades. Liz is the best Agent. She always helps me out so fast. Even takes to time to explain things to me that i don't understand. It doesn't feel like a business when we talk . It feel more like family. I will never change companies."

"Susan was extremely helpful in sorting out the details concerning an auto insurance premium payment that I submitted over the weekend. I was unaware that there was a delay in processing my payment since it was a holiday weekend. Thanks to Susan, who was able to get confirmation that the payment was processed and that my auto insurance coverage was not in jeopardy of being cancelled. I appreciate the personal contact and followup via phone and email, from Jon Massari’s office."

"She gave me a quote and stuck to it. She is very easy to listen and talk to. The best part of my experience was the fact that not only did she listen but she paid attention enough to make me a happily satisfied customer. Her customer service is everything. She was also speedy with everything"

"Great customer service and quick and easy response to any and all problems you may have. The office is really great and I appreciate all that they do for you"

"Thank you to Liz who puts up with me and my questions and it lack there of and she has to fix something for me lol. There is another lady that answers and I’m not sure if it’s Lindsay? But she is always helpful as well when Liz is busy. Honestly love this office they go beyond !"

"Thank you Liam for responding to my urgent request for an auto insurance document. You handle my request in an express manner."

"Let me say this, I have never in my life had a better, more helpful experience than when I talked to Susan 5/1 and 5/2!! She is absolutely amazing! She talked me through what I did and didn't have and she made it happen for me... Then she actually called back to check on me, just to see if I was okay....love you Susan! You are the best!"