State Farm® Insurance Agent Jon Massari

"I love Susan Konell!! She’s always so helpful and knowledgeable of everything I throw her way! Thank you thank you so much for always helping me and always being available and quick to respond!"

"I’ve been with State Farm for over 10-15 years and the customer service is always good, the staff is helpful. I would recommend using State Farm as insurance providers. Susan Konell is awesome 👍🏾"

"Lanie provides great customer service and is a pleasure to work with. She’s very nice and responsive. Thank you, Lanie!"

"Hi hope all is well. It took me awhile to write my review for Elizabeth Dienna. Only because she is so great. I knew it would take me time. As if I was writing an essay lol. I have been with you guys for some years now. Honestly if it wasn’t for Liz. I might have tried another agency, just because they say once you get older, your car insurance goes down. So I wanted to try to shop around. But everytime I thought about it. “I said wait, there won’t be another Liz, at another agency if I leave”. Because she is one of a kind. She extremely patient. She shows empathy. She is beyond kind. She is very knowledgeable, in which I am big on. Because I actually do understand my policies, as I be been driving for 20 years. She makes sure before that phone hangs up your questions were answered and YOU understand your part with your policy. Her conversation is not just comfortable, but she also gives a personable experience. She lets me know and I’m pretty sure other policy holders know. That she is there for us. Her consumers and that’s how it should be. She does not just value her position, but her clients as well. Of course we all have bills and they are high especially gas. So when I think I’m calling in and I’m not having a good day, because I have to pay for what I need. Liz turns my frown upside down. I have 20 years plus in customer service experience myself. I’m big on it. She assures me that no matter what is going on at the moment. Making sure this is taking care of is priority. But she does it in a magnificent way. She helps my day. Only if there was a Liz everywhere I had to call to handle my living expenses or get a customer service experience. The world would be great again. Liz is truly the best. Please praise her on her expertise, confidence, due diligence, knowledge, patients, compassion and much more. If I was just coming into the insurance world. I would definitely want Liz to train me. Thank you 😊 Liz U rock!!!!"

"Hi hope all is well. It took me awhile to write my review for Elizabeth Dienna. Only because she is so great. I knew it would take me time. As if I was writing an essay lol. I have been with you guys for some years now. Honestly if it wasn’t for Liz. I might have tried another agency, just because they say once you get older, your car insurance goes down. So I wanted to try to shop around. But everytime I thought about it. “I said wait, there won’t be another Liz, at another agency if I leave”. Because she is one of a kind. She extremely patient. She shows empathy. She is beyond kind. She is very knowledgeable, in which I am big on. Because I actually do understand my policies, as I be been driving for 20 years. She makes sure before that phone hangs up your questions were answered and YOU understand your part with your policy. Her conversation is not just comfortable, but she also gives a personable experience. She lets me know and I’m pretty sure other policy holders know. That she is there for us. Her consumers and that’s how it should be. She does not just value her position, but her clients as well. Of course we all have bills and they are high especially gas. So when I think I’m calling in and I’m not having a good day, because I have to pay for what I need. Liz turns my frown upside down. I have 20 years plus in customer service experience myself. I’m big on it. She assures me that no matter what is going on at the moment. Making sure this is taking care of is priority. But she does it in a magnificent way. She helps my day. Only if there was a Liz everywhere I had to call to handle my living expenses or get a customer service experience. The world would be great again. Liz is truly the best. Please praise her on her expertise, confidence, due diligence, knowledge, patients, compassion and much more. If I was just coming into the insurance world. I would definitely want Liz to train me. Thank you 😊 Liz U rock!!!!"

"Cindy Moffitt was extremely helpful and professional in helping me set up my insurance policies. She kept me informed throughout the process and was quick to answer my questions. I highly recommend her."

"Jon was very helpful with his service. He let me know all the best possible choices they gave for me and help me fund the best match for what I need. I would highly recommend if you are looking for someone that listens to your need and give you the best options."

"Both Lanie and Cindy have been incredibly helpful."

"I can't say enough great things about my insurance agent Liz(Elizabeth)with the Jon Massari office. Liz have been incredibly helpful, professional, and genuinely caring every step of the way. Not only do she take the time to find me excellent coverage while saving me money, but she was also there to guide me through a claim when I needed help the most. Having someone who is responsive, knowledgeable, and truly looks out for your best interests makes all the difference. My husband and I always feel like we are in good hands, and I know the Jon Massari office staff genuinely care about their clients. I highly recommend them to anyone looking for an honest, trustworthy insurance agents who goes above and beyond."

"I have been with this company for years now and their customers service is wonderful. Their consideration for what my insurance needs are exceptional. They are honest enough to adjust my policy if my financial needs change while making sure the my insurance coverage is updated and adequate."

"Greetings All..
I have the best review, hands down for State Farm Agent Susan Konell (Sue). I have been with state farm for several years now. Sue at state farms always seems to quote the right numbers. She very patient, helpful, quick to return emails and phone calls and very assertive. She all about her business and yours. When I say a person cares and understands finances. Its Sue. She will take the time to play with numbers to see what could be the best quote for you. Sue is excellent when finding auto / home insurance, she takes the time to explain my coverage options clearly without any high-pressure sales tactics. She always founds me a policy that perfectly fits my needs and actually saved me money.
When opportunities come in searching for other insurances I always find myself back with State Farms. Thanks a million to Susan Konell (better know as Sue).

A proud State Farm Customer
T. Jones"

"I’ve been very happy with the professionalism and correspondence at this office. Any questions or issues are always answered in a timely manner and staff is always kind."

"I have bundled my home and auto insurance through state farm and absolutely love it. Laine is absolutely great and I always receive the highest quality of customer service. The prices are also very competitive!"

"I’ve been with State Farm for years. I love how they check on their customers, address their concerns and are pleasant when you call. The staff is very professional and helpful."

"Susan at State Farm was great. Had a situation with my Id cards and she got right on it and took care of the problem. Highly recommend this team of professionals!"

"Fantastic team! Everyone is extremely helpful and very responsive."

"Caring, fair, expert advice given in terms I can understand. Always fits my needs just right from price to coverage to helping with the unexpected. 100% recommend"

"Liam is amazing. Super quick and efficient. He explains everything so you are not left feeling lost. This office is the best. Everyone is so helpful and kind. It really feels like a true family. Liam you are super fast and efficient with paperwork like super impressive. You Rock❤️would recommend to everyone"

"Susan was a big help today in identifying our needs and satisfying them. Her customer service was excellent."

"Very grateful to Susan Konell at State Farm for helping us get excellent rates for our Auto, Homeowners, and additional policies! She was great to work with and very attentive in getting back to us. I would highly recommend her and this Agency."

"Very easy"

"Great service, fast and reliable!"

"Having a great experience with State Farm.
Lanie and Susan have been a pleasure to work with. I appreciate the once a year overview of our policies.
Thanks for all you do."

"I love these guys Susan is the best I was locked out my car in the cold I was in my car about 30 mins later if that and the service is awesome the best insurance I had yet going on 15 years of driving"

"Sue always gets back to me asap. Great customer service."